Reference

situs62 Legal access for Indonesia accounts

Our Legal page sets out how account access, local payments and personal data are handled when you use situs62.

Account termsData requestsLocal law appliesPayment records
situs62 situs62 Legal access for Indonesia accounts
POLICY HELP

Get Legal help beside your account

A clear contact path matters when you need to question a policy, correct account details or understand a payment record.

Account access If your Legal question concerns phone verification or account entry, send the account identifier…
Payment records For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, keep your receipt…
Policy changes To ask about a correction, deletion request or policy wording, use the contact route…
DATA PRACTICE

How situs62 handles Legal matters

We apply the Legal policy to the account steps you can actually see: phone verification, wallet records, session cookies and support requests.

Data collection

We use account details, phone verification data and transaction references for access checks, payment matching and support handling.

Cookies

Cookies can keep your session and selected settings available while you move between account pages.

Account security

Never send your password in a support request. We may use account identifiers and phone verification details to confirm ownership…

Record retention

We retain account and transaction records for operational or legal needs connected to the service.

Correction requests

If your name, phone detail or payment reference is incorrect, identify the field and supply the supporting record requested by…

Data contact

Our policy support route is the place to ask about access, correction, deletion or data use.

Questions about situs62 Legal terms

These Legal answers cover the questions we expect before account access: where the service may be used, what verification means, how payment records are treated and how to request a policy action. Read the relevant answer before opening an account, then contact us if your situation needs a record-specific response.

Our Legal page covers account access, phone verification, payment records, cookies, data requests, retention and policy contact steps. It also explains that access depends on local law and applies where local law permits.

Access depends on local law. You should check the applicable Legal terms for your location before opening an account, and use the service only where local law permits.

Phone verification helps us connect an account request to the correct account holder before access or account changes. It also gives our support team a reference when checking a policy matter.

DANA and QRIS references may be used to match a payment record with your account. Keep the receipt and transaction reference, and share them only through the policy support path when clarification is needed.

Yes. Send a correction request through the account policy contact route, identify the exact field and provide the supporting detail requested. We assess the change under the applicable Legal terms.

Use the policy contact route and name the browser or account page involved. We can explain the cookie purpose connected with session access or selected settings under our Legal policy.

You may submit a deletion request through the policy contact path. We assess it against operational and legal needs, explain the outcome and identify any record that must remain retained.