Legal terms for wallets and access
Our Legal terms explain who may access the account area, what details we need before account access, and how payment records are matched to your account. Eligibility depends on local law, and our services are available only where local law permits. DANA, OVO, GoPay and QRIS
-
1
appear as payment context, while bank transfer and virtual account records may also be connected to a transaction. Before you open an account, read the applicable terms and check that your details are accurate. If a wallet status or payment record needs clarification, keep the receipt
-
2
and contact us through the policy support path shown in your account area. We may request account details to identify the relevant record, but we do not ask you to send a password.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.